We strive to deliver orders quickly and safely while ensuring a smooth and transparent shopping experience from the moment the order is placed until it is received.
Verification of Shipping Information
Please enter your address and mobile number accurately when placing your order to avoid delays or additional charges.
Recipient information cannot be modified after creating the shipping label unless permitted by the shipping company.
A valid Saudi mobile number is required for orders within the Kingdom.
Shipping and Delivery Times
Riyadh: 1–5 business days
Outside Riyadh (within Saudi Arabia): 3–7 business days
International: 7–14 business days
These timeframes are estimates and may be affected by public holidays or unforeseen operational circumstances.
If delivery fails due to incorrect shipping information or lack of response from the customer to the courier, the customer will be responsible for additional shipping fees for resending.
The store is not responsible for customs fees or delays caused by customs procedures for international orders.
Tracking and Communication
Shipments can be tracked directly through the courier using the tracking number provided once the order is prepared.
For any inquiries or delays, customers can contact Nut Olea Customer Service through the official channels listed on the website.
General Shipping Terms
Shipments are carried out through approved and reliable shipping companies to ensure service quality and product safety.
Shipping fees are final once the order is confirmed and do not include any additional fees that may be imposed by the courier afterward.
The store reserves the right to update or modify the shipping and delivery policy at any time according to operational requirements or changes by shipping companies.
